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Effective Date: September 8, 2025

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Welcome to True North Counseling & Wellness (“we,” “our,” or “us”). By accessing or using our website (the “Site”), you agree to the following Terms of Service. If you do not agree with these terms, please do not use the Site.

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1. Informational Use Only

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The content on this Site is provided for informational and educational purposes only.

• It is not a substitute for professional diagnosis, advice, or treatment.

• Using this Site does not establish a therapist-client relationship.

• You should not rely solely on information from this Site to make decisions about your mental health. Always consult a qualified mental health provider for personalized advice.

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2. No Emergency Services

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Our services are not intended for emergency situations.

• If you are in crisis or feel unsafe, call or text 988, contact emergency services, or go to the nearest emergency department.

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3. Appointments & Cancellations

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If you choose to begin therapy with us:

• Appointments are scheduled by mutual agreement.

• Cancellation and no-show policies will be provided in your client agreement at the start of therapy.

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4. Confidentiality

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If you become a therapy client, your information is protected by HIPAA and state laws.

• Details about confidentiality and its legal limits will be provided in your informed consent paperwork before therapy begins.

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5. Third-Party Links

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This Site may include links to third-party websites (such as telehealth platforms, scheduling tools, or resources).

• We are not responsible for the content, privacy practices, or policies of those external sites.

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6. Intellectual Property

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All content on this Site — including text, images, logos, and designs — is the property of True North Counseling & Wellness unless otherwise noted.

• You may not copy, reproduce, distribute, or use our materials without written permission, except for personal, non-commercial purposes.

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7. Limitation of Liability

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We make no guarantees about the accuracy, completeness, or reliability of information on this Site.

• We are not liable for any damages resulting from your use of the Site or reliance on its content.

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8. Changes to These Terms

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We may update these Terms of Service at any time without prior notice. Changes will be posted here with the updated effective date.

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9. Governing Law

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These terms are governed by the laws of the State of Florida, without regard to conflict of law principles.

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10. Contact Us

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If you have questions about these Terms of Service, please contact:

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True North Counseling & Wellness

Phone: 727-916-7144